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| PlaneGadget Radar | About ADS-B | Applications Information | FAQ | Terms and Conditions | Downloads |
Terms and Conditions of Sale
Delivery
We current ship free of charge to the UK and EU, please enquire for shipping to areas outside those areas.
Items are normally dispatched within three working days for orders received before 1pm. If the item is out of stock, you will be contacted with an indication of expected delivery and given the option for a refund if the delivery date does not meet your requirements.
Payment
We accept payment with credit/debit cards through Paypal or via your Paypal account.
Your payment after checkout is handled securely on the Paypal web site.
Your right to cancel
You have 7 days from the date you receive your order in which to cancel. If you wish to cancel you must contact us my email on contact@mirrorbow.com and arrange to return the item. A full refund will be given excluding your costs to return the item if the item is returned in "As New" condition. It is wise for you to return items by a signed for delivery service to protect you from items being lost in the postal system.
Warranty
All of our products are covered by a 1 year warranty that covers parts and workmanship. This warranty is void if the product has been soldered, damaged, modified or mistreated in anyway. Please ensure that you are happy with the product before soldering or modification, as we regret that we cannot take back items which have been damaged in this way.
Full Terms and conditions
The following terms and conditions apply to all transactions on www.mirrorbow.com. Using this site indicates your acceptance of these terms and conditions. Placing an order indicates your acceptance and the terms listed are subject to change at any time. Any changes will take effect on the date they are posted onto the site (see date at the foot of the page). Please read them carefully and print a copy for future reference.
1. 1. General
1. 1.1. These Terms and Conditions apply to all transactions between us and yourself. They do not affect your statutory rights. Please read them carefully.
2. 1.2.We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on our website (www.mirrorbow.com).
3. 1.3. These Terms and Conditions are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these Terms and Conditions.
4. 1.4. Failure by us to enforce any of these Terms and Conditions will not affect our right to enforce the rest of these terms and conditions.
2. 2. Customer Sales
1. 2.1.We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
2. 2.2. To order goods on our website, you must be at least 18 years of age and accept delivery within the UK, unless previously arranged. All orders placed on our website will be acknowledged electronically by e-mail. Please note that verbal and/or electronic acknowledgments do not constitute order confirmation or order acceptance. Your order will be accepted and the creation of a legally binding contract between you and us will take place once the goods have been dispatched or collected. (Alternatively, we may decline all or part of your order for any reason, in which case we will inform you in-person or by telephone or e-mail).
3. 2.3. When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks. This helps to protect you and us against fraudulent transactions.
5. 2.5. The total cost of your order will be the price of the products, any additional services you choose, plus any applicable delivery charge.
6. 2.6. The total price payable will be stipulated at the time when you place your order whether or not the order has been acknowledged. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been acknowledged. We will inform you of the correct price and give you the opportunity to cancel the order. All prices are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time the order is placed.
10. 2.10. All product specifications, images, descriptions and other information communicated by us, whether displayed on our price tickets, computer systems and/or website or communicated over the telephone, have been made accessible by suppliers, manufacturers, publications, publicists and/or gathered from public domain sources. Our intention is that all information should be as accurate and up-to-date as possible. However, just occasionally we make or discover an error in the price or description of a product; as such we cannot guarantee the reliability or accuracy of the information communicated. If we discover such an error on a product, which you have ordered, we will inform you as soon as possible and ask whether you wish to continue with your order or cancel it.
15. 2.15. All goods and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for an other losses you may suffer if we do not supply the goods.
4. 3.4.We will only deliver goods to the address on the order.
12. 3.12. If you find any damage or discover that parts are missing after delivery, you must contact ua on contact@mirrorbow.com as soon as reasonably practicable. We will not accept liability for any claims for goods which are damaged, incorrect, shortage or with missing parts which are not notified within a reasonable time after the goods were delivered.
6. 6. Cancellations and Returns
1. 6.1. If you are not totally satisfied with your goods for any reason, you have the right to cancel your order within 7 working days from date of delivery or collection for credit or refund provided that you return the goods as sold in pristine condition in their unopened original packaging with all components and accessories. Goods must be complete, unused, and in as new condition; for example, if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in anyway and must be repackaged as received.
2. 6.2. You must notify us of your intention to return the goods by emailing to contact@mirrorbow.com
7. 7. Refunds
1. 7.1. Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by the relevant department.
2. The following refund policy applies:
* (a) If the goods are returned as new and unused, in the original box and packaging, including all accessories (and any free gifts), and are in a re-sellable condition, you will be refunded the full invoice price less any delivery charges within 30 days of our receiving your notification;
* (b) If the goods are returned as new and unused, in the original box and packaging, but accessories (or any free gifts) are missing, you will be refunded the full invoice price less any delivery charges and less the cost of any missing accessories (as listed below) within 30 days of our receiving your notification;
* (c) If goods are returned in a condition, which prevents them from being resold as new, we are unable to accept the return. You will not be refunded and the goods will be returned to you and the cost of delivery charged to your account.
8. Guarantees and Warranties
1. 8.1. All goods supplied are covered for 12 months, however soldering or modifying the product voids the warranty.. This guarantee specifically excludes faults caused by accident, neglect, misuse or normal wear and tear.